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Question:

Firstly, I would like to determine the type of insurance I purchased and know the complete terms and conditions of which; Secondly, the policyholder lost his phone during his journey in China. According to the terms, is it possible to apply for a claim?

Answer:

You can view your MyAccount to see your policy Certificate Wording for the full conditions of the policy. No, this plan does not cover for the loss of a phone.


If you have any additional questions please call our office at 1(866)467-8289.

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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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